Counter tip

Quality management
at the bar

Quality in service is not limited to the performance of the waiter at the guest, but is connected to many other factors. Service quality begins in the background, with a complex construct in which all the edges must function like clockwork.

Starting with reservation requests, through roster design, to saying goodbye to the guest and responding to guest feedback. Between these processes, a lot of hand movements and professionalism are required to make a guest ... Read more ...

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